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How to make web-based support work
By David
... the most cost-effective and efficient way to assist your clients. But there are some things you’ll need to do to make sure that your online support center is convenient, friendly, and responsive from the client’s perspective. (more… ...
ActiveCampaign, Inc. - http://www.activecampaign.com/blog
iGlasses 2.1: improved stability and more application compatibility
By Brett Terpstra
It's always seemed to me that the image that comes from the built-in camera on my MacBook Pro should be more adjustable. We've previously mentioned iGlasses, a webcam utility (from the makers of the handy Call Recorder for Skype) which ...
The Unofficial Apple Weblog (TUAW) - http://www.tuaw.com
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